Privacy
Contact privacy, in plain terms.
This note covers only the contact form, and describes what the website actually does today.
What the form collects
- Your full name, email address and message
- Your company or website, if you add it
- The type of enquiry you choose
- Your preferred follow-up channel and the contact detail for it, if you choose something other than email
Why it is collected
To review your enquiry and respond to it. Your email address is also used to send you one automatic confirmation containing a reference. It is not used to add you to any marketing list.
Where it goes
When you send the form, your details are emailed to the official synnc. agency inbox (official@synnc.agency). The confirmation to you is sent from the same address. The enquiry is also recorded in a private internal enquiry register, a spreadsheet that only the team can open, so that it can be found again if an email goes astray.
Who processes it
Email delivery is handled by Resend, which processes your details in order to send those two emails. Our mailbox is hosted with Hostinger, where the received enquiry sits like any other email. The enquiry register is a Google Sheets spreadsheet, so Google hosts that record.
What the website does not do
This website does not run a separate database of contact submissions, and the contact form does not use analytics or advertising trackers. Spam protection checks run while a submission is being processed.
Questions about your details
If you would like to ask about an enquiry you sent, email official@synnc.agency and quote your reference.